Terms of Use
YOUR USE OF THIS WEBSITE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
SaraBear Company LLC reserves the right to make changes to this website and these terms of use at any time without notice.
Disclaimer and Limitation of Liability as to Products Sold
All of our diaper caddies are guaranteed against defects for thirty (30) days from the date of the original invoice. To be used as our product is intended; the fabric liner must remain in the basket. SaraBear Company makes no representations or warranties, either express or implied, of any kind with respect to other products sold on the SaraBear Company website.
You agree that the sole and exclusive maximum liability to SaraBear Company arising from any product sold on the SaraBear Company website(s) shall be the price of the product ordered. In no event shall SaraBear Company, its owners, directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold.
Product Disclaimer
Fabric colors and patterns may vary slightly from sample photos on the SaraBear website. Fabric colors can look different on various computer screens - if you have any questions regarding fabric color please contact us prior to ordering.
Weight of fabrics and exact colors of fabrics used in liners may vary slightly related to fabric manufacturing. Basket color and dimensions may vary slightly. The basket is hand made and exact measurement and color of the wood basket cannot be guaranteed.
The SaraBear Diaper Caddy is a combination of the fabric liner resting inside a basket made of wood or another material. The only suggested use for this product is with the liner placed intact inside the basket.
PRODUCT WARNING
SaraBear diaper caddies are NOT a child's toy. The diaper caddy is intended to hold supplies needed for baby-care. Do NOT let children play with the basket/caddy or its contents or any baby care items. The fabric liner must remain in the basket when used to store baby care and/or nursing supplies.
DO NOT USE THIS CADDY TO CARRY INFANTS OR CHILDREN! The diaper caddy is not a child carrier.
DO NOT use this caddy for storage of diapering supplies and breast feeding/breast pumping supplies at the same time. Breast pumping and storage supplies should not be near diapering items.
If you have any questions, please contact customer service.
Privacy Notice
SaraBear Company and/or its employees will not and will never sell our customer's personal information to any third party. Personal and financial information provided to us via our website or as a result of communication with our staff in connection with products and services will remain strictly confidential. This information will never be disclosed to a third party unless a legitimate court warrant is issued. We will not rent or sell our mailing list to anyone.
Disclaimer of Links on the SaraBear Company website(s)
This site contains links to other sites on the Internet that are owned and operated by third parties. You
acknowledge that SaraBear Company is not responsible for the operation of or content located on or through any such site.
Payments
SaraBear Company accepts Visa, MasterCard, American Express and Paypal as methods of payment.
Taxes
SaraBear Company is located in New York State. If the ship to address is located in the State of New York and New York City, we are required to charge the customer local tax on that purchase.
Shipping
At this time, we are unable to process orders to Hawaii, Alaska or International orders. Canadian and other international customers, please refer to the Find-A-Store page for a distributor in your country.
Please note that a P.O. Box is not a sufficient shipping address. A delivery street address and delivery telephone number are needed for delivery. We reserve the right to use other major carriers.
SaraBear Company is NOT responsible for damages occurred during shipment or at the Customs Border.
Orders ship from New Jersey via Federal Express (FedEx) Ground. Shipping and handling costs are calculated during checkout. Our current ship time is 1 to 3 business days from when we receive your order. If an item is out of stock or on backorder you will be notified via email within 24 hours of the placement of your order. Availability of any fabric selection of diaper caddy cannot be guaranteed. If a rush is required on an order please email us with this request. Please carefully inspect your package and box upon receipt at the ship to address. SaraBear Company is not responsible for damages incurred during shipment.
Returns
If you wish to exchange an item for another style, you may return the unused item within Fifteen (15) days of original purchase. If you wish to return an item with a manufacturing defect, you may return the item within Thirty (30) days of original purchase. To obtain an exchange form and Return Authorization Number, contact Customer Service.
To qualify for an exchange, the item must be unused and returned in the same condition in which it was received. Once we have received your diaper caddy and determined its condition as unused and undamaged, we will process your exchange within 10 business days. If the item looks used or damaged we cannot process an exchange. SaraBear Company is not responsible for returns that are lost or damaged during return shipping. The customer pays all costs related to shipping. Sale items are not returnable. Shipping and handling charges are non-refundable.
If you made a purchase from a location other than the sarabearbaskets.com website, the return/exchange policy of the retailer from whom you purchased the product will govern your transaction. Items purchased from a retailer other than www.sarabearbaskets.com may NOT be returned or exchanged directly through the SaraBear Company return center.
Website Store Disclaimer
SaraBear Company is a web-based company. We are not responsible for any delay in order response and/or delivery of products due to technical and computer malfunction or events caused by Mother Nature or natural causes (i.e. lengthy electricity outages, cable outage, telephone outage).
Security
For your security, we use SSL encryption for Web pages in which you are entering in personal information. SSL encryption enables browsers to provide secure connections with secure Web servers.
The security certificate from GeoTrust displayed on this site is your guarantee that SaraBear Company LLC is a legitimate online merchant and that this Web site protects the integrity of our customers' information and credit card purchases using Secure Socket Layer (SSL) 128-bit encryption and the HTTPS protocol the strongest security technology available on the Web. All financial information submitted on SaraBear Company's website is encrypted and digitally signed as it travels over the Internet using GeoTrust's industrial-strength combination of DES encryption and RSA public key authentication.
Because all transactions on our site are protected by the highest levels of security practically available for commercial applications, we are able to ensure complete and total privacy for SaraBear Company's online customers. Using your credit card affords you the added advantage of knowing that, in the event that there is a problem with your purchase, the credit card company will remove the purchase from your bill and you will not be charged. As an added level of fraud prevention, we also require that for every transaction, the buyer provide the CVV code imprinted on the card.
Patents and Trademarks
SaraBear Company LLC takes its invention(s), intellectual property and representations very seriously and will legally pursue any infringements. SaraBear® is a registered trademark of SaraBear Company LLC.